What type of data is collected?
The data Dokument Press handles is customer information. That means information linked to the customer such as name, address, e-mail address, telephone number and VAT-number.
How is the data collected?
When a person/company/organization becomes a customer at Dokument Press, we collect the necessary information to perform the service ordered. Name, address, e-mail address, telephone number, VAT-number, contact details and contact person’s position in an organization or company.
For what is the information used and who can see it?
Dokument Press’ processing of personal data is supported by current data protection regulation in the EU, GDPR. Further processing of personal data may also be made after the customer has given his consent to that particular treatment.
Below are examples of the purposes for which we process your data and on what law this use is based.
Delivery of ordered service
We process personal information to identify customers, to handle and deliver orders in accordance with established agreements. We also process data to charge for the services you agreed as a customer.
Communication about service
We also process data when we send information about questions about our services or when the customer is concerned with various issues.
How long is the data stored at Dokument Press?
Dokument Press saves data as long as the customer is active with us. If a customer terminates his agreement with us, the company’s data is stored in accordance with the Swedish Accounting Act (7 years).
We never leave your information to a third part, except to those companies that provide services in the form of payment, shipping and bookkeeping in order to carry out your order of goods or services. We continuously work to protect our customers’ integrity. Access to customer data at Dokument Press is provided only to those who need it for their duties. Data is only available on computers protected by firewall and password. We work continuously to combat spam and viruses from our side.
How can the customer know about his tasks?
You as a customer can always contact Dokuments Press to find out what data is stored.
Long story short: we only collect the information we need to provide you with services ordered by yourself.
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